Many patients who read our guides are on public waiting lists at home, often in Canada or the United Kingdom, and are weighing whether to pay for treatment abroad instead. Their needs differ from those of a typical cosmetic or dental tourist.
This guide covers what these patients need from your clinic. At the end, we explain how our referral network works.
- Waiting-list patients already have a diagnosis, and want certainty about timing.
- Give an honest earliest date, and say what could delay it.
- Plan continuity with their home doctor, and provide paperwork they can use for claims.
- No cost during our launch period: if your clinic already works this way, apply to our network in about five minutes.
They arrive with a diagnosis
These patients have usually been assessed by a specialist at home and know which procedure they need. Ask for their existing reports and imaging, and explain which tests you will repeat and why.
Timing is the whole point
They are leaving a queue, so timing matters more than anything else. Give an honest earliest date and say what could push it back. Overpromising on timing is the fastest way to lose their trust.
Continuity and paperwork
Many will return to their home system for follow-up. Provide clear English documentation of what was done, rehabilitation instructions and itemized receipts with your clinic’s legal details. Some patients may try to claim expenses through tax credits or insurance at home, and they will need these documents.
Our network: how we send you patients
If your clinic already works this way, or wants to, you can receive patients through our network. SurgeryWaitTimes.com is part of a network of English-language guides for patients researching treatment abroad, many of them considering Colombia.
- A patient contacts usThey read our guides and tell us about their case through our form or WhatsApp.
- We check and assignWe confirm the procedure, dates, budget and records. If the case is complete and fits your clinic, we send it to you.
- Your clinic quotesYour coordinator contacts the patient in English, with a price in USD. The medical and commercial relationship is between you and the patient.
Each case goes to one clinic at a time. If your clinic can’t take it or doesn’t reply within one business day, it goes to another approved partner.
What we ask of your clinic
What it costs
No cost while we build the network
If we send you a case during our launch period, you pay nothing for it. That way you can judge the quality of our referrals before any commitment.
Later on, partnership will become a paid marketing service. You’ll see the terms in writing and decide whether to continue before any charge. Medical fees always stay between your clinic and the patient.
Apply in three steps
It takes about five minutes. When you submit, you’ll see our direct WhatsApp and email so you can keep the conversation going. We reply within two business days.
Step 1 of 3 · Your practice
Frequently asked questions
Should patients leave their home waiting list?
That’s their decision. Many keep their place until treatment abroad is confirmed, and we encourage them to talk to their doctor.
How much does it cost to join?
Nothing during our launch period. If we send you a case, you pay nothing for it. Later on, partnership will become a paid marketing service; you’ll see the terms in writing and decide whether to continue before any charge.
Do you guarantee a number of patients?
No. We send cases when they come in and fit your specialty and location. Be wary of anyone who promises volume.
Who collects payment from the patient?
You do. Your clinic evaluates the patient, sets the price and collects payment directly. We’re never involved in the medical payment.
Want more detail first? See our provider page.
This article is for healthcare providers. SurgeryWaitTimes.com does not provide medical care or medical advice. Applying does not guarantee patient referrals or create an automatic partnership.